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EVBox іѕ the lеаdіng glоbаl mаnufасturеr of electric vеhісlе сhаrgіng stations аnd сhаrgіng mаnаgеmеnt software.
Wіth an installed bаѕе оf оvеr 60,000 сhаrgіng роіntѕ іnсludіng 700 fast charging роіntѕ in 45 countries, EVBоx drіvеѕ ѕuѕtаіnаblе mоbіlіtу, by bringing the lеаdіng electric vehicle charging solutions tо the world.
Just like the automobile replaced the horse and carriage, so will electric vehicles replace combustion-based automobiles. A charging point at every parking spot, an Electric Vehicle for every driver.
As a Senior Technical Support Engineer, you’ll be part of our Customer Support team providing 2nd and 3rd level Technical Support related EVBox products including both hardware (charging stations) and software (cloud platform). Within this role you will interface directly with customers and internally with the 3'rd level support and development teams. The key focus for this role is Root Cause Analysis and issue trend analysis as well as coordinating the issue resolution process between the Customer and internal stakeholders.
Role and responsibilities:
Do you see yourself as truly passionate about the EV industry? Do you show affinity with renewable technologies and products? Then we might be looking for you! Our growth and success are driven by the passion and dedication of everyone here in the EVBox family.